Grievance policy
Introduction
To make the Company’s redressal mechanism more effective, a structured flow has been built catering to all the services and products provided by Pallav Technologies, its Subsidiaries, Business Partners, and Associates, including Business Correspondents or any other entity.
Grievance Procedure
In case of any grievance, customers can intimate and record their complaints/grievances for a resolution by writing an email/sending a formal complaint to our Grievance Redressal Officer:
Grievance Officer:
Name: Sajan Pruthi
Email: wecare@pallav.tech
Address:
FINTECH FORGE PVT LTD
401, Tower A, Spaze Itech Park,
Sector-49, Sohna Road,
Gurgaon - 122018, Haryana, India
401, Tower A, Spaze Itech Park,
Sector-49, Sohna Road,
Gurgaon - 122018, Haryana, India
Compliance Links:
RBI Sachet Portal: https://sachet.rbi.org.in/
Links to Banks and NBFCs:
SLICE: http://sliceit.com/
